The details, together

Clear expectations. Better connections.

Find the documents that support shopping, participation and organising with Unity.

Customer-review documents: these are the original Unity PDFs, retained for reference while the new website’s policies are finalised. Some commercial details conflict with existing settings. They have not been adopted as final terms for the rebuilt site.

Original document · PDF

Website terms, privacy & cookies

The original website terms, including privacy and cookie provisions.

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Original document · PDF

Returns & refunds

The original shop policy covering returns and refunds.

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Original document · PDF

Gift vouchers

The original voucher conditions, including validity and permitted use.

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Original document · PDF

Payment & delivery

The original payment and shipping policy. Delivery thresholds are being reconciled for launch.

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Original document · PDF

Community standards

Standards for respectful participation, posting and moderation.

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Original document · PDF

Social-platform guidelines

The original community standards for social platforms.

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